rulet Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between rulet.click ("rulet", "we", "us") and you ("Member", "User"). rulet operates as an online betting and casino entertainment platform in Bangladesh.

Before reading these Terms, here's something worth knowing — rulet operates purely for entertainment. We want our members to use this platform consciously and responsibly. Following the rules and terms isn't just a requirement from us; it's also for your own protection.

• Rulet reserves the right to modify these terms and conditions at any time.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• If you disagree with these Terms, please discontinue use of the platform immediately.
• Separate terms and conditions may apply for special promotions.

Before creating an account on rulet, please ensure you meet the eligibility criteria below. The registration process is straightforward, but these requirements are essential.

1. You must be 18 years of age or older. Registration by minors is strictly prohibited.
2. Each individual may hold only one account. If multiple accounts are found belonging to the same person, all of them will be closed.
3. All information provided at registration — name, address, phone number, and date of birth — must be accurate and truthful.
4. Separate accounts for members of the same household or users sharing the same device or network are permitted, provided each account completes its own identity verification.
5. Members are solely responsible for keeping their account password and login details strictly confidential. Account sharing is strictly prohibited.

Rulet adheres to international financial security standards, and the Know Your Customer (KYC) process is an integral part of our platform — designed entirely for your protection.

Rulet may request proof of identity from you in the following circumstances:

• Prior to your first withdrawal
• When a deposit or withdrawal exceeds a specified amount
• If unusual activity is suspected on an account
• As part of the regular annual verification process

Documents commonly requested include a National ID (NID), passport, or driving licence. In some cases, proof of address such as a utility bill or bank statement may also be required.

If the KYC process has not been completed, withdrawal requests may not be processed. However, deposits and betting can continue.

To keep financial transactions simple and secure on rulet, we support Bangladesh's most popular mobile banking services. The following rules must be followed for all transactions.

Deposit Rules:

• The minimum deposit amount is ৳500 BDT.
• Deposits must be made exclusively from a mobile banking account registered in your own name.
• Deposits from third parties are not accepted and any such deposits will be returned.
• Once a deposit is confirmed, it will be credited to your account immediately and an SMS notification will be sent.

Withdrawal Rules:

• The minimum withdrawal amount is ৳500 BDT.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals from KYC-verified accounts are generally processed within 15 minutes to 6 hours.
• Large withdrawals (above ৳50,000 BDT) may require additional verification.
• Meeting the wagering requirements is mandatory before any bonus winnings can be withdrawn.

Rulet regularly offers a variety of bonuses and promotions — from welcome bonuses to reload bonuses, cashback, and free bets. Each bonus comes with specific terms that must be read before claiming.

General Bonus Terms & Conditions:

• The wagering requirement for each bonus is stated separately and is typically 10–30x the bonus amount.
• After claiming a bonus, the wagering requirements must be fulfilled within the specified time limit.
• Bonus balance cannot be withdrawn before the wagering requirements have been met.
• Multiple bonuses cannot be active at the same time — a new bonus cannot be claimed until the previous one has been completed.
• The welcome bonus is available exclusively to first-time registrants.
• Only sports bets or bets placed on designated games count toward bonus wagering requirements — bets on roulette or certain specific games may not qualify.

Rulet reserves the right to modify, suspend, or cancel any bonus offer at any time. If bonus abuse is suspected, the bonus on the relevant account may be forfeited.

The following rules apply when placing bets on rulet. They apply equally to all members and help ensure a fair and transparent betting experience.

• Bet Acceptance: A bet is only confirmed once the system returns a "Bet Accepted" confirmation. Any incomplete bets caused by connection issues will be cancelled automatically.
• Odds Changes: Odds in live betting are subject to change at any time. The odds at the moment a bet is confirmed are the ones that apply.
• Match Cancellation: If a match or event is cancelled, the full stake placed on that event will be refunded.
• Maximum Win Limit: Maximum payout limits may apply in certain markets, and these will be stated on the relevant betting market page.
• Technical Error: rulet reserves the right to void any bets placed at incorrect odds resulting from a software error.
• Live Betting: Data discrepancies in live betting may occur due to internet latency. rulet is not liable for such differences.

Rulet is committed to maintaining a fair and secure betting environment. The activities listed below are strictly prohibited, and any proven violations will result in serious action.

• Creating multiple accounts to exploit bonus offers (bonus arbitrage)
• Placing bets using automated bots or software
• Money laundering or any other illegal financial activity
• Use of stolen or unauthorized payment methods
• Deliberately exploiting technical glitches or bugs on the platform
• Attempting unauthorized access to another member's account
• Identity fraud or submission of falsified KYC documents
• Selling or transferring your account to another person

Rulet may temporarily suspend or permanently close accounts under certain circumstances. Members may also request account closure themselves.

Grounds for account closure by rulet:

• If a breach of terms and conditions is proven
• If false information is detected during KYC verification
• If an account has been inactive for an extended period (more than 12 months)
• For legal reasons or upon instruction from a regulatory authority

Account closure process initiated by a member:

You may request account closure at any time through our support team. Any pending withdrawals will be processed and your balance returned before the account is closed; however, bonus balances are non-refundable.

Rulet believes betting is a form of entertainment, not addiction. That's why we take responsible gaming seriously — this section of our Terms & Conditions carries more weight than any other.

Features you can manage directly within the platform:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a limit on how much you can lose within a given period.
• Session Limits: Set a time limit for how long you play in a single session.
• Cooling-Off Period: Temporarily pause your account for 7, 14, or 30 days.
• Self-Exclusion: Exclude yourself from the platform either temporarily or permanently.

If you feel that gaming is having a negative impact on your life, please contact our support team or Responsible Play View the page.

For any dispute or complaint, we prioritize direct resolution. If you have a disagreement with rulet, please follow the steps below:

1. Step One: Reach out to our support team directly via live chat or email. Most issues are resolved at this stage.
2. Step Two: If your issue remains unresolved after contacting support, you may submit a formal complaint through our complaints form. We aim to respond within 48 hours.
3. Step Three: In the event of any dispute regarding a betting decision, the ruling of rulet's management team shall be considered final.

Complaint Submission Deadline: All complaints must be submitted within a maximum of 30 days following the relevant incident. Complaints received after this period may not be accepted.

The security of your personal information is of the utmost importance to us. rulet follows strict policies regarding the collection, storage, and use of your data.

• Your personal information is never sold to third parties.
• Your information is used solely for service delivery, identity verification, and compliance with legal obligations.
• Information may be shared with law enforcement authorities when required for security investigations.
• Your information is kept secure on encrypted servers.

To learn more, please visit our Privacy Policy View the page.

Rulet reserves the right to partially or fully amend these terms and conditions at any time. Members will be notified in advance of significant changes via email or platform notification.

Continued use of the platform after updated terms have been published will be considered acceptance of those changes. We encourage you to visit this page regularly.

The date of the latest update will always be displayed at the top of the page.